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Frequently Asked Questions

 

How is Phenom different from other local programs?
At Phenom, not only does our qualified staff have decades of experience in teaching children ages 2-18, but EVERY student at Phenom Gymnastics is important and special to us. We are committed to helping every student achieve his/her personal goals and help him/her to be their very best in a caring, supportive and positive environment.

 

How do you stand by your claim that "Phenom is the Best"?
We are confident that we offer the highest quality gymnastics and tumbling instruction in the Chicago land area. If, during your two classes in your first term at Phenom, you are not satisfied for any reason, we will cheerfully refund 100% of your tuition.

 

Why are your classes divided by ages?
Years of study and research has shown that children develop differently, but there are certain milestones that are specific to each year of growth and development. Phenom Gymnastics prides itself on providing a developmentally specific program based on the ages of our participants. Attempts to "fast track" preschoolers have negative implications to your child, the other members of the class and the instructors. Our goal is to provide an environment that is fun, supportive, and most importantly, encourages a love of learning.

 

What should my child wear?
Girls should wear a leotard. Boys can wear a t-shirt and shorts. Bare feet are preferred, as socks make children's feet slippery and may hinder the ability to climb, run, and jump safely. Girls hair should be pulled up out of her face with hairband (rubber band). All jewelry should be taken off before class.

 

What if I miss a class?
It is always best to attend your regularly scheduled class. When you know you will be unable to attend your class, please call our office to arrange a make-up in a like-kind class. Just like college, your tuition pays for a class spot, REGARDLESS OF ATTENDANCE. However, as a courtesy, Phenom Gymnastics offers make-ups when doing so does not jeopardize the safety or lessen the experience of those children who have registered and paid for that class. All absences must be made up in the SAME TERM. In the event of an absence the last week of the term, a make-up for the next term will be permitted upon request, provided it is scheduled with our office ahead of time.

HOLIDAY absences may be made up in advance of the holiday within the same term. The same applies to absences due to personal schedule conflicts known in advance.

 

Can I drop my child off for class?
At Phenom Gymnastics, we make a concerted effort to prevent unauthorized persons from entering the premises. Phenom Gymnastics is not equipped to supervise children before or after classes. Parents of children who are unable to safely supervise themselves are to stay ON SITE during the child's class and be at the appropriate pick up area when the class ends. Thank you to help facilitate the safety of all children in our care.

 

What is the $50 annual registration fee for?
The annual registration fee is in place to encourage consistency in attendance throughout the year. The benefits of any educational program comes from long term involvement and our choice to charge an annual registration fee rather than slightly increasing tuition over the year is to encourage consistency in attendance. It may help to remind readers that some industries such as martial arts and health clubs opt for yearly contracts while others such as academic schools and some dance schools opt for semester payments. Our 'soft' approach still allows in/out flexibility for those families who need it for one reason or another.

 

Will you notify me to confirm my class choice?
No. Our practice is to phone or e-mail only the few who do not receive their first class choice.To help you remember for which class you have registered, keep your yellow copy of the registration form and remember, "no news is good news."

 

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